Support

The whole support department:

Bugs, questions, beta invites, disputes over whose ladder it actually is.* We read everything.

*We cannot actually adjudicate ladder disputes.

Reporting a bug

Tell us what you did, what you expected, and what happened instead. Include your app version and build number — in the app, it's at Settings → Support. Screenshots welcome. If you're on the TestFlight beta, you can also send feedback straight from TestFlight (take a screenshot, tap it, choose Share Beta Feedback).

Joining the beta

Email us with the Apple ID email you use for the App Store and we'll send a TestFlight invite.

Common fixes

Voice entry isn't working: check Settings → Privacy & Security → Microphone and Speech Recognition are enabled for LendShark. Both are optional — typing always works.
No due-date reminders: enable Notifications for LendShark in iOS Settings, then in the app turn on Settings → Notifications and "Text reminders on due dates." Reminders fire at 9 AM on the day before and day of.
Contact suggestions missing: contacts access is opt-in; tap the contacts button in Quick Add. With iOS limited access, only the contacts you selected will appear.
Wrong amounts with comma decimals (12,50): fixed in build 5 and later — check Settings → Support for your build and update via TestFlight if older.

Your data

Everything lives on your phone — see the privacy policy. There's no account to reset and no server copy to restore; back up via iOS device backups, or export CSV/PDF from the Tools tab.